Popi99 values the privacy of every player. This document transparently explains how we collect, store, use, and protect your personal information when you use our platform.
Six core pillars of data protection we implement to ensure your information remains secure at all times
All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banking institutions. None of your sensitive information is stored in plain text format.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24/7 monitoring. Access to player data is restricted to authorised personnel only.
Popi99 has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes without your explicit consent.
You have full control over your data. Through your account settings, you can access, update, or request deletion of your personal information at any time, in accordance with your rights under applicable law.
Our Privacy Policy complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection standards. We continuously update our practices in line with the latest regulatory developments.
Popi99's security systems and privacy policy undergo periodic independent audits by accredited cybersecurity firms. This ensures your data protection always meets the highest industry standards.
This Privacy Policy explains in detail how popi99 collects, uses, stores, and protects your personal information. By using the popi99 platform, you agree to the privacy practices described in this document.
Popi99 ("we", "Platform") is fully committed to protecting the privacy of every player who uses our services. We understand that personal information is a valuable asset and we take this responsibility very seriously.
This Privacy Policy ("Policy") describes the types of information we collect, why we need it, how we use it, who may have access to it, and what choices you have regarding that information. This Policy applies to all services offered through the popi99.onl website and the popi99 mobile app.
Popi99 operates in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international data protection standards. We are committed to being transparent in our data handling practices so you can make informed decisions about your use of our platform.
If you have any questions about how we handle your personal data, our support team is available via 24/7 Live Chat within the platform or by email at [email protected].
Popi99 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Account registration, KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, account holder name, e-wallet | Deposit/withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Automatically during use |
| Gaming Data | Betting history, win/loss records | In-platform activity |
| Communication Data | Support chat records, emails, feedback | Support interactions |
Some information is collected automatically as you browse our platform, such as device technical details and usage patterns. This information helps us ensure the platform runs smoothly and securely for all users.
Important note: popi99 does not store full credit/debit card numbers. All card payment information is processed directly by authorised payment providers and is not stored in our systems.
We use the information collected for the following purposes, all of which are based on a valid legal basis:
We will not use your data for purposes not stated in this Policy without obtaining your consent first, unless required by law.
Popi99 does not sell your personal information to any party. However, we may share data with selected third parties in the following limited circumstances:
All third parties that receive data from us are required to adhere to strict data protection standards and are only permitted to use that data for the specified purposes.
All data sharing is conducted under legally binding data protection agreements. Our third parties are not permitted to use your data for their own marketing or commercial purposes.
Popi99 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Key security measures we employ include:
While we take all reasonable precautions, no system can guarantee 100% absolute security. We therefore encourage players to also take personal protective measures, such as using a strong and unique password and never sharing your login details with anyone.
If you suspect your account has been accessed without authorization, contact our support team immediately via Live Chat. We will take immediate action to protect your account.
Popi99 uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and ensure platform security. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. By continuing to use popi99, you consent to the use of cookies as described above.
As a popi99 player, you have the following rights regarding your personal information under Malaysia's PDPA and our privacy policy:
You have the right to request a copy of the personal information we hold about you at any time.
You may request the correction of any inaccurate or incomplete information.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for certain purposes, such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data under certain circumstances.
To exercise any of the above rights, contact us at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with notice to you.
Popi99 retains your personal information only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account period | Account management |
| Transaction records | 7 years after transaction | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | Anti-money laundering requirements |
| Communication logs | 3 years | Customer service records |
| Technical data / logs | 90 days | Security and monitoring |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.
In the course of its operations, popi99 may need to process or store your data outside Malaysia, particularly when using services from international technology providers.
When your personal data is transferred outside Malaysia, we ensure that:
Even if your data is processed outside Malaysia, the protection standards we apply remain consistent — your data is always safeguarded with the same encryption and security controls regardless of server location.
Popi99 is an adult entertainment platform available only to individuals aged 18 and above. We do not knowingly collect or process personal information from minors.
If we discover that we have collected data from individuals under the age of 18, we will take immediate action to:
Parents and guardians who are aware that their child has registered or is using the popi99 platform are requested to contact us immediately at [email protected] so that immediate action can be taken.
Popi99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features.
When significant changes are made, we will provide clear notice via:
Continued use of the platform after the specified effective date constitutes your acceptance of the amended Privacy Policy. The "Last updated" date at the top of this page is always refreshed to reflect the latest version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we strongly encourage you to reach out to us.
You may contact the popi99 Data Protection Officer (DPO) via:
If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Department or the relevant data protection authority in your jurisdiction.
Popi99 takes every privacy complaint seriously. All privacy-related enquiries are handled by our dedicated team and processed in accordance with our established official complaints procedure.
Play with peace of mind — your privacy is fully protected. Register today and enjoy over 3,500 games with international-grade data security.